Use automatic configuration settings: Try using Outlook's automatic configuration settings to set up your Hotmail account instead of manually entering the settings.Įnable 2-step verification: If you have 2-step verification enabled for your Hotmail account, you may need to create an app password ***** use with Outlook. Verify your account credentials: Ensure that you are entering the correct email address and password ***** with your Hotmail account.Ĭlear cache and cookies: Clear the cache and cookies in your web browser to ensure that there are no conflicts with the login process. However, if you are experiencing problems adding your Hotmail account to Outlook, here are some possible solutions:Ĭheck your internet connection: Make sure that your device is connected to a stable internet connection. Post questions, follow discussions and share your knowledge in the Community.Microsoft 365 Outlook should allow you to add a Hotmail account without any issues. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select on the menu bar and enter your query. You can also get support from other users in our Community forum, or get help by selecting Contact Support below:
Which browsers work with Office for the web and Office Add-ins Still need help? If you're still having problems with signing in, read When you can't sign in to your Microsoft account. On the Enter password page, clear Keep me signed in. Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen. If automatically signs you in, turn off automatic sign in.
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